While making a summary dashboard look as concise, accurate and informative, it is sometimes good to provide it in an infographics style dashboard. This makes the report look more interesting.

linecharts/sparklines are best use for viewing trends.

It is always good to be able to compare your numbers versus competitors

Here we can see the use of Quadrants as a way to immediately identify who needs more attention to improve their scores. Q1 contains agents who have a lot of working hours but low production numbers. Q2 contains the average performing users (high production hours, high volume of production). Q3 are the top performers. Low working hours but high volume of work while Q4 contains people who needs a lot of improvement.

EPMO is a another way of showing  overall error tracking and improvement.

Design to meet those quick Monthly Executive Reviews. Only those KPIs needed to be seen are included in a very simple presentation

With the power of filters, viewing a big table is easier.

It is always a good practice to include a definition of terms.

Sometimes when they need a summary for all KPIS, measures, etc, the best way is to use simple linechart/sparklines.

Anything to help first-time users.